Privacy & Security Policy

At PropaneTankDealer.com, we respect your privacy and take the security of your information seriously. This Policy explains what we collect, how we use it, and how we protect it when you visit our website or make a purchase.

Information We Collect

We collect information in three main ways:

  • Information you provide:

    • Name and contact details (email, phone number, shipping and billing address)

    • Account login details (if you create an account)

    • Payment information (processed securely through our payment providers)

    • Order details and customer service messages

  • Information collected automatically:

    • IP address, browser type, device type, and operating system

    • Pages viewed, time on site, and actions taken (such as adding items to cart)

    • Cookies and similar technologies used for basic site functionality, analytics, and preferences

  • Information from third parties:

    • Payment processors confirming payment status

    • Shipping carriers providing delivery and tracking updates

    • Marketing and analytics partners (aggregated, non‑sensitive data)

How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment, shipping, and delivery updates

  • Provide customer support and respond to your inquiries

  • Manage your account and order history

  • Improve our website, products, and services based on how visitors use the site

  • Send you transactional emails (order confirmations, shipping updates, account notices)

  • Send promotional emails and offers, if you have opted in (you can opt out at any time)

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart and login session active

  • Remember your preferences (such as language or region)

  • Understand how visitors use PropaneTankDealer.com so we can improve the experience

  • Support basic advertising and marketing analytics

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some features of the site may not work correctly if cookies are disabled.

How We Share Information

We share your information only with trusted partners who help us operate PropaneTankDealer.com and fulfill your orders, including:

  • Payment processors to securely process your payments

  • Shipping and freight carriers to deliver your propane tanks and equipment

  • IT, hosting, and security providers who help keep our site running and secure

  • Marketing and analytics partners (receiving limited information, often in aggregated form)

These partners are required to use your information only for the services they provide to us and to protect it appropriately. We may also share information if required by law, to respond to legal requests, or to protect our rights, property, or safety.

Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted connections (HTTPS/SSL) on our website

  • Secure payment processing through PCI‑compliant providers

  • Access controls so only authorized personnel can access customer data

  • Regular monitoring for suspicious activity and security issues

While we work hard to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our protections.

Your Choices and Rights

You have control over how we use your information:

  • Access and update: If you have an account, you can log in to view and update your information. You may also contact us to request corrections.

  • Marketing communications: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

  • Cookies: You can manage cookie preferences through your browser settings.

Depending on your location, you may have additional privacy rights (such as rights of access, deletion, or restriction). Contact us if you would like to exercise these rights, and we will explain the process.

Children’s Privacy

PropaneTankDealer.com is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it as soon as possible.

Third‑Party Links

Our website may contain links to third‑party websites (for example, carriers, manufacturers, or partners). We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing any personal information.

Policy Updates

We may update this Privacy & Security Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last Updated” date.

Contact Us

If you have any questions about this Privacy & Security Policy, or if you would like to make a privacy‑related request, please contact us:

  • Email: support@propanetankdealer.com

  • Phone: [Insert business phone number]